Terms of Service

1. Your account

• You must be at least 18 years old, and able to enter a binding contract, to use Stallion ONE.
• Stallion ONE is intended for people in the United States, and it covers property listings in the United States only.
• Give us accurate information and keep it up to date.
• Your account is for you alone. Do not share your sign-in details or let anyone else use your account.
• Keep your password safe. We recommend turning on two-step verification. You are responsible for what happens under your account. Tell us straight away if you think someone else has used it.
• If you sign in with Google or Apple, their terms also apply to how you sign in.
• If you use Stallion ONE for a company, you confirm you are allowed to accept these Terms for it.
• You agree that we can send you notices and other communications electronically, by email or in Stallion ONE.

2. What Stallion ONE is, and is not

Stallion ONE provides information and software tools that help you search for residential investment properties, organize them against the criteria you set (your Buy Boxes), study estimated numbers, track deals and homes you own, and connect with service providers. It covers the states and markets shown in Stallion ONE.

Unless we agree otherwise with you in writing, we are not your real estate agent or broker, lender, mortgage broker, appraiser, inspector, attorney, accountant, or financial or investment adviser, and we do not represent you in any purchase, sale, loan or other transaction. Every decision to make an offer, buy, borrow, repair or rent a property is yours.

3. Property listing information

• Listing information comes from the multiple listing service (MLS) for each market, through our listing data provider, Repliers: the Memphis Area Association of REALTORS for Memphis, and the Greater Alabama MLS for Birmingham, and, for other states, the sources named on each listing. Some information comes from other data providers and public sources.
• Listing information is deemed reliable but not guaranteed and should be independently verified.
• Listings can be out of date, incomplete or wrong. A property may already be under contract, sold or withdrawn. Prices, rents, taxes, measurements, school information and other details can change or be inaccurate.
• Listing content and photos belong to the listing brokerages, the MLS or their licensors.
• You may use listing information only for your own personal, non-commercial use, to find properties you may be interested in buying. You may not copy, resell or republish it.
• You must follow federal, state and local fair housing laws when you use Stallion ONE.

4. Estimates are not advice

Stallion ONE shows estimates and ratings, such as values, rent, after-repair value, repair costs, cash flow, returns, financing examples, monthly payments, scores, rankings and Buy Box matches. These are produced automatically from listing data, public data and assumptions, some of which you can change.

• They are estimates, not guarantees, and they may be wrong. They are not an appraisal, an inspection, a loan offer, a rent guarantee or a promise of any result.
• Nothing in Stallion ONE is legal, tax, financial, investment or lending advice. Our Concierge team and our content do not change this.
• Real estate investing involves risk, including the risk of losing money. Do your own research, inspect the property, and speak with qualified professionals before you make any decision.

5. Plans, trials and billing

5.1 Plans

Stallion ONE offers Basic, Premium and Concierge memberships, paid monthly or yearly. What each plan includes, such as markets, daily property views and features, and its current price, is shown on our Pricing page, in the app, and at checkout before you pay. Prices on our website are in US dollars. For a plan bought through the App Store or Google Play, the store shows you the price in your store account's currency before you buy. Basic can be bought on the website, and in the app when the App Store or Google Play offers it. Plans bought through the App Store or Google Play are billed by Apple or Google. If the app sends you to stallionone.com to finish buying, you are buying on the website: that plan is billed through Stripe, and section 5.4 applies.

Prices do not include taxes. For App Store and Google Play purchases, Apple or Google adds any tax that applies. You are responsible for any taxes that apply to your purchase.

5.2 Trials

• Every new account starts with a 7-day Basic trial. You do not need to add a payment method to start it, and nothing is charged during it.
• When the trial ends, you need a paid plan to keep using Stallion ONE. Your account and data are kept, and you can choose a plan at any time.
• If you subscribe to Basic on the website, the subscription starts with a 7-day free trial. Your payment method is charged the Basic price when that trial ends, unless you cancel before then. The checkout screen shows the date of your first charge.
• If you buy Basic through the App Store or Google Play, the store shows any free trial before you confirm, and the Basic price is charged when that trial ends unless you cancel before then.
• Premium and Concierge have no free trial, on the website, the App Store or Google Play. They are charged on the day you buy them.

5.3 Automatic renewal

5.4 Buying on the website

• Website payments are processed by Stripe. We do not see or store your full card number.
• By buying a plan, you authorize us, through Stripe, to charge your payment method for the plan price when you buy (or when a trial ends) and on every renewal until you cancel.
• To cancel, change your plan or update your card, go to Settings, then Membership & Billing.

5.5 Buying through the App Store or Google Play

• Payment is charged to your Apple Account or Google Play account when you confirm the purchase, or when a free trial ends.
• Your subscription renews automatically until you cancel it. On the App Store, turn off auto-renew at least 24 hours before the end of the current period; your account is charged for the renewal within the 24 hours before the period ends. On Google Play, cancel before your renewal date.
• When you cancel, the subscription stays active until the end of the period you have paid for.
• You manage and cancel these subscriptions in your App Store or Google Play account settings, not in Stallion ONE. In the app, Profile, then Subscription & Billing takes you to the right place.
• Deleting the app, or pausing or deleting your Stallion ONE account, does not cancel a subscription bought through the App Store or Google Play.
• If you change phones or reinstall the app, restore your purchase from the Subscription & Billing screen in the app.

5.6 Changing plans and prices

• If your plan is billed on the website, you change it in Settings, under Membership & Billing, with Change Plan. The list shows each plan's regular price, and the change takes effect as soon as you pick a plan.
• Moving up to a higher plan starts straight away, and any free trial on your current plan ends. Any amount due is billed that day, less a credit for unused time you have already paid for on your current plan. Your billing date may move to the day of the change.
• For subscriptions bought through the App Store or Google Play, plan changes follow the App Store's or Google Play's rules.
• We may change our prices. We will tell you before a new price applies to you, and it will start from your next renewal. For App Store and Google Play subscriptions, Apple or Google will tell you about the change and may ask you to agree to it, as their rules require.

5.7 Refunds

• Website purchases: Premium and Concierge bought on the website are offered at checkout with a 30-Day Money-Back Guarantee. If you want your money back under that guarantee, contact us within 30 days of buying the plan. Apart from that guarantee, and except where the law requires otherwise, website payments are not refunded, and we do not refund part of a period, including when you cancel, pause or delete your account.
• App Store and Google Play purchases: refunds are handled by Apple or Google under their refund policies, and we cannot issue them. You can ask Apple at reportaproblem.apple.com, or see Google's refund help.

5.8 Missed payments

If a payment fails, we, Stripe, Apple or Google may try again. We may limit your paid features until the payment goes through, and we may end the membership if it does not.

6. Marketplace partners and Concierge

Marketplace partners

• The Marketplace lists independent businesses, such as lenders, insurers, inspectors, title companies, agents, appraisers, contractors, property managers and attorneys ("partners"). Partners are not our employees or agents.
• We do not guarantee, endorse or supervise any partner's services, quotes, prices, timing or advice. Any agreement for their services is between you and the partner, and you should review it carefully.
• When you ask to connect with a partner, we share your name, email address, the answers on your request form, your note, and the property or deal the request is about (for a deal, its Stallion Deal ID). See our Privacy Policy.
• A partner may pay us a referral fee.

Concierge

The Concierge plan includes everything in Premium, plus deal coordination, with human Concierge support when needed. This can include help coordinating financing, insurance, title and closing through partners. What the plan includes is shown on our Pricing page. You make every decision, and section 4 applies to everything the Concierge team provides.

7. Your content

• You keep ownership of what you add to Stallion ONE, such as notes, Buy Boxes, deal details, messages and requests ("your content").
• You give us permission to store, use and display your content to run Stallion ONE for you, including sharing it with a partner when you send them a request.
• You are responsible for your content. Only add content you have the right to share.
• If you send us ideas or feedback, we may use them without owing you anything.

8. Acceptable use

You agree not to:

• use bots, scrapers or other automated tools to access Stallion ONE or copy its data;
• download, copy, resell or republish listings, estimates, scores or other data in bulk, or use them to build a competing product;
• share your account, get around plan limits, or try to access areas or data you are not allowed to;
• interfere with, overload, probe or attack Stallion ONE or its security, or upload harmful code;
• copy, change or reverse engineer the software, except where the law allows;
• use Stallion ONE to discriminate in violation of fair housing or other laws, or for anything unlawful or fraudulent;
• harass, threaten or mislead our team or any partner, or pretend to be someone else;
• give false information when you sign up or send a request.

9. Our content and rights

Stallion ONE, including its software, design, text, scores and the Stallion ONE name and logo, belongs to us or our licensors and is protected by law. As long as you follow these Terms, we give you a personal, non-exclusive, non-transferable permission to use Stallion ONE for your own property search and investing. We keep all rights we do not expressly give you. Listing information belongs to its owners, as described in section 3. Map data on the website is provided by OpenStreetMap contributors.

10. Other companies' services

Stallion ONE works with services run by other companies, such as Apple, Google, Stripe, map providers and Marketplace partners. Their own terms and privacy policies apply to how you use them. We are not responsible for their services, websites or content.

11. Pausing, deleting and closing accounts

• Pause: you can pause your account at any time (in the app: Profile, then Pause My Account; on the website: Settings, then Privacy & Your Data). Pausing keeps all your data. If your only membership was bought on the website, pausing ends it straight away. If you have paid for Stallion ONE both on the website and through the App Store or Google Play, contact us before you pause or delete your account so we can cancel your website membership. Sign in again to come back. A website membership does not restart on its own, so choose a plan again when you return.
• Delete: you can delete your account at any time (in the app: Profile, then Delete My Account; on the website: Settings, then Privacy & Your Data). Deletion is permanent and cannot be undone. If your only membership was bought on the website, deleting your account this way ends it straight away. Our Privacy Policy and our Delete your account page explain the few records we keep after deletion.
• When pausing or deleting ends a website membership, the unused part of the period is not refunded, except as section 5.7 or the law provides.
• Subscriptions bought through the App Store or Google Play keep running until you cancel them there (see section 5.5).
• Our right to suspend or close accounts: we may suspend or close your account if you break these Terms, if a payment is not made, if the law requires it, or if needed to protect you, other members, partners or us. Where reasonable, we will tell you first and explain why.
• If we stop offering Stallion ONE, we will give you at least 30 days' notice where we reasonably can.
• Sections 3, 4, 7 to 10 and 12 to 18 continue to apply after your account is closed.

12. Disclaimers

13. Limits on our liability

14. Your responsibility for claims

To the extent the law allows, you agree to defend and compensate us, and our officers, employees and contractors, for claims, losses and costs (including reasonable legal fees) that come from your content, your misuse of Stallion ONE, your breaking these Terms or the law, or your dealings with a Marketplace partner.

15. Governing law and disputes

These Terms are governed by the laws of the state in which Stallion Equity Management LLC is organized, without regard to conflict-of-law rules.

If you have a concern, please contact us first. Most issues can be solved quickly that way. If we cannot settle a dispute informally within 30 days, it will be decided by the state or federal courts located in that state, and you and we agree to the jurisdiction of those courts.

16. Changes

• We may change Stallion ONE, including adding, changing or removing features, markets and plan contents.
• We may update these Terms. We will post the new version on this page and change the date at the top. If a change is material, we will tell you by email or in the app at least 30 days before it takes effect.
• If you keep using Stallion ONE after the change takes effect, you accept the new Terms. If you do not agree, stop using Stallion ONE and cancel your plan.

17. App Store and Google Play

If you use the iPhone app

If you downloaded Stallion ONE from Apple's App Store, Apple's standard Licensed Application End User License Agreement (the "Apple EULA") also applies to your use of the app. You and we also agree that:

1. These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
2. Your permission to use the app is limited to Apple-branded devices that you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be used by other accounts linked to you through Family Sharing or volume purchasing.
3. We, not Apple, are responsible for any maintenance and support of the app. Apple has no obligation to provide any maintenance or support for it.
4. If the app fails to meet any warranty that applies and has not been effectively disclaimed, you may tell Apple, and Apple will refund the price you paid for the app, if any. To the fullest extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to meet a warranty are our responsibility, as far as these Terms make them so.
5. We, not Apple, are responsible for handling any claims by you or anyone else about the app or your use of it, including product liability claims, claims that the app does not meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
6. If anyone claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and resolving that claim.
7. You confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
8. You must follow any third-party terms that apply when you use the app, such as your mobile data plan's terms.
9. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right, and is treated as having accepted the right, to enforce them against you as a third-party beneficiary.

Questions, complaints or claims about the app should be sent to us using the details in section 19.

If you use the Android app

If you downloaded Stallion ONE from Google Play, your purchases are also subject to the Google Play Terms of Service. Google is not responsible for the app or its content.

18. General terms

• These Terms, our Privacy Policy and, if you downloaded the app from Apple's App Store, the Apple EULA (see section 17) are the whole agreement between you and us about Stallion ONE, unless we agree otherwise with you in writing.
• If any part of these Terms cannot be enforced, the rest still applies.
• If we do not enforce a right straight away, we have not given it up.
• You may not transfer these Terms to anyone else. We may transfer them as part of a merger, acquisition or sale of assets.
• We are not responsible for delays or failures caused by events beyond our reasonable control.
• Nothing in these Terms creates a partnership, employment or agency relationship between you and us.

19. Contact us

• Email: support@stallionone.com
• In the app: Profile, then Help & Support.
• On the website: Settings, then Help & Support.

Stallion ONE is operated by Stallion Equity Management LLC. Listing information is deemed reliable but not guaranteed and should be independently verified.